Client Implementation Executive (Sales Coordinator)

ABOUT NOVA

NOVA Entertainment is Australia’s leading independent audio entertainment business, creating unforgettable experiences loved and shared by our listeners. Whoever you are, and however you like to listen – we’re for you. Our mission is to create and share great experiences with our audience.

No two days at work will be the same at NOVA Entertainment. Our fun and dynamic environment means our employees are constantly surrounded with unique experiences as well as inspirational and influential people.

About the Role

If you want a career in the Media and Advertising Industry, this is your chance!

We have an exciting opportunity for a Client Implementation Executive (Sales Coordinator) to join the Sydney Agency Sales Team based in our Pyrmont Head office. You will be reporting to a Group Sales Manager who believes in nurturing a team to be their best and who encourages a healthy work/life balance (and celebrating birthday, campaign wins and other notable events!)

You will collaborate with the Sales, Integration, Airtime & Programming Teams to ensure the smooth implementation and delivery of client and agency partner campaigns.

Your goal will be to deliver the highest quality of administrative support to the sales team and exceptional customer service to clients and agency partners. You will be energetic, results-driven, have a high level of attention to detail and thrive in a dynamic, deadline driven environment.

If you are currently in a role that requires a high level of interaction with stakeholders, responding to customer queries and handling high volumes of data then this role is perfect for you!

KEY RESPONSIBILITIES:

• Effective implementation of audio commercial campaigns & seamless customer service - this will be done by making sure information regarding campaigns is accurate and up-to-date in relevant databases and using EXCEL
• Coordination and communication with a broad range of internal stakeholders (on the phone and via email)
• Building meaningful client relationships based on a high standard of service 
• Providing support in the creation and preparation of presentations & proposals
• Leading sales administrative tasks including taking bookings, MI’s, CRM, ERam insights and reporting
• Delivery of post campaign reports, airchecks and campaign tracking analysis
• Assistance in organisation of internal and client engagement projects and tactics as required

To be successful, you'll have:

• Exceptional attention to detail & organisational skills
• Strong communication capability
• Drive, focus and motivation & excel in a fast paced environment
• PowerPoint & Excel skills
• Media background is desirable, but not essential

Our Commitment to Diversity & Inclusion

Nova Entertainment is committed to inviting people of all walks of life to work with us and grow their careers in their own unique way. All Nova Entertainment locations are allies of the LGBTIQ+ community and are proud to be registered with the Welcome Here initiative.

Why you will love working here

• Competitive remuneration with a Commission and Incentive Structure
• GENUINE Workplace flexibility (hybrid working model) to support a work-life balance
• Additional leave days: Anniversary & Loyalty leave, Give back Leave, Mental Wellbeing days
• Access to Learning and Development programs & internal opportunities, career progression and permanent roles.
• Access to health and wellbeing initiatives (Nova’s Life+ & Employee Assistance Program, mental health training programs)
• Frequent staff lunches, survey celebrations & an in-house bar!
• Access to the best gigs in town!
• Plus, a whole lot more!

This role is a great step into a successful career in the Media and Advertising industry - you can take a leap into areas such as Creative, Airtime, Production, Programming or Sales! If this sounds like you or someone you know please APPLY NOW!

Please note that only successful candidates will be contacted.